Why You Should Request Managed IT Services?

In today’s technological landscape, fresh viruses and the new security patches designed to protect against them arrive by the week. Are you applying them immediately? It takes a proactive approach to stay abreast of all the changes. This is why, in 2019, more small to midsize businesses (SMBs) are ditching outdated break-fix strategies. They are moving to a managed services provider (MSP). Many are still coming to terms with the new rapid-fire reality of business in the digital age. We know it can be difficult to determine which approach is right for your organization. Or even what a managed services provider actually does. So, here’s a breakdown of the managed services strategy versus the traditional break-fix approach. And see how it applies to your business. And why you should request Managed IT Services.

Managed Services Are Designed For Up-To-The-Minute IT Services

Maintaining the integrity, efficiency, and security of your business network is a little like taking care of your car. You don’t buy the equipment with the expectation that it’ll be good to go forever; you know that it’ll take regular upkeep to stay in tip-top shape. For a car, of course, that means regular oil changes, checking the alignment, checking and replacing the fluids. The list goes on and on. So, if you don’t bother with basic preventative maintenance of your vehicle, it’ll fail you sooner rather than later. We’re guessing most of our readers wouldn’t drive 20,000 miles without checking the oil.

Regular Maintenance is the Key

If you don’t bother with basic preventative maintenance of your vehicle, it’ll fail you sooner rather than later. We’re guessing most of our readers wouldn’t drive 20,000 miles without checking the oil. Many of these tasks can be taken care of with some know-how and time investment. Others require the expertise of a seasoned professional, especially when serious problems arise.

Business technology is notoriously finicky.

It’ll work perfectly for months and, in rare cases, for years – until suddenly it doesn’t. At which point it’s likely too late. Suddenly all your data is locked down behind some nasty new ransomware. Or your server decided to give up the ghost without warning, leaving your business swinging in the wind. We constantly hear about Fortune 500 companies spending millions for high-profile data breaches. When these attacks come to SMBs, they could fold the company completely. What was once a thriving small business, is now an empty storefront, buried under the never-ending progress of modern technology.

Break/Fix doesn’t make sense anymore

The old break-fix approach to IT management attempts to address the digital risks facing SMBs only after problems arise. Is your server down or is malware giving you a headache? Is your e-mail not working for some reason? If so, they’re on the scene. Otherwise, they’re hands-off. The idea behind this strategy is the classic adage “If it ain’t broke, don’t fix it”. Business owners want to cut costs on IT by only addressing the most serious technological crises after they’ve already happened. They fail to invest in regular preventative maintenance.

Unfortunately, as this approach doesn’t make sense in the context of your car. It certainly doesn’t make sense for your network. Because although a break-fix strategy can save money in the short term, but it results in more network downtime. Much higher frequency of issues and a ton of dollars spent on damage control down the line.

An investment in an MSP is an investment in the future of your business.

Instead, you should request that the IT professionals responsible for the backbone of your business provide managed services.
This means they’re involved in your network every day before anything goes wrong. They’ll detect issues and fix them without hesitation. Getting used to a subscription fee is new to many. But if you run the numbers, you’ll quickly see how much money it will save you in the long run. You wouldn’t drive your car mindlessly until it breaks down; it’s arguably even more dangerous to do the same with your network. So take a proactive approach, demand managed services. You will breathe a sigh of relief knowing your network is in the hands of professionals.

We Can Help

So when you request managed IT services know that Customware, Inc. offers a customized level of service from simple monitoring and reporting to complete remote services and ongoing support.  We consult with you to help you determine the exact plan you need.  To find out more go to: www.customwareinc.com/services/managed-it-services/
or call us at (502) 223-1136.