Managed IT Services in Elizabethtown, KY

Managed IT Services supporting Elizabethtown, KY

Customware, Inc. currently offers two levels of Managed IT Services in Elizabethtown, KY. Level I and Level II. Level I Managed Services consists of equipment monitoring and software patch management. If an issue with a server, workstation of piece of equipment is discovered the primary client contact will be notified and a resolution will be offered. Level II Managed IT Services consists of equipment monitoring and software patch management plus unlimited remote desktop support and remote issue resolution for selected equipment and services. The core services include server monitoring, workstation monitoring and network monitoring

Managed IT Services Elizabethtown, KY

Right for My Company?

Just like enterprise companies, small-medium businesses need technology to operate efficiently and to compete effectively. But as reliance on IT grows, the resources needed to support this increasingly complex IT environment may not. In many small businesses, IT resources are limited and can be quickly overwhelmed.

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Service Monitoring

How often services are monitored depend on the specific monitored service. The crucial services on workstations are every 30 & 60 minutes and on servers are every 5 & 15 mins. Less crucial services are monitored daily.

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Completely Affordable

The cost of managed IT services can vary depending on how many servers and workstations that need the monitored service. Contact us with this information so we can give you an accurate quote.

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Over the last 16 years you have kept our hardware and software humming and clicking.  When our server died on Friday, you and your team replaced it, updated the software and downloaded all the data that was in the failed unit. If that was not enough, you did it so I could have dinner with my family on Saturday.  I think you could have done it sooner if you did not have to try to fix the old server before you hand delivered the replacement from your offices in Kentucky to ours in Detroit Michigan.
John Jepsen, President, American Newspaper Representatives

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